Conversations with members of the Harvard and Radcliffe Class of 1992.
Hosted by Will Bachman.

Episode: 97

Dennis Crowley, Medical Device M&A Executive

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Show notes

Dennis Crowley started working for Tyco International in 1996 and spent five years in Europe, spending half his time in Paris and two and a half years in Brussels. This experience was enjoyable as it allowed him to work, sightsee, and travel around Europe.  During his time in Europe, he had the opportunity to visit every country in Europe, including Spain, Italy, the UK, and France. He moved back to Florida, then lived in New England for 25 years before settling just south of Boston. Dennis worked in various divisions at Tyco until 2007, where he worked in their healthcare group, which spun off into Covidien. He spent 12 years doing mergers and acquisitions, and this experience opened his eyes to the exciting developments in the healthcare space, particularly in medical devices.


Lifestyle in the US vs. Europe

Dennis compares the pace of life in the US and Europe. In the US, you can get what you want when you want it, but, for example, In Paris most shops are usually closed on Sunday. The cultural norms that may not be easily understood by someone new to the country. Dennis shares a few examples of cultural differences in the workplace. Working in Europe can be a transition from class to a job, but it also presents challenges. For example, Italian culture is different from French culture, and while many people may speak multiple languages, to communicate effectively, one must be respectful of their second language and be able to express ideas in clear and appropriate ways.


Medical Devices in the Healthcare Industry

Dennis finds this field to be an interesting one as there are always problems to be solved and technologies to be developed. In terms of medical devices, the majority of medical devices have been based around surgical procedures, such as abdominal, cardiac, and peripheral surgeries. These opportunities are often focused on general surgery, such as fixing clots, repairing hernias, and C sections. Interaction with physicians and leaders in their field helps in finding companies to build portfolios for a company. He highlights the role of physicians as advisors who often collaborate with engineers and industry professionals to develop new products and address gaps. This collaboration is crucial for addressing the needs of patients and improving efficiency in the healthcare system. Dennis also talks about recent breakthroughs and innovations. He stresses the importance of having a community of physicians who can help address their needs in the marketplace, and  emphasizes the need for companies to have a strong network of physicians who can help develop innovative products that address the needs of their patients and improve the overall quality of care.


Mergers and Acquisitions in the Health Industry

Dennis highlights the importance of understanding the business and aligning with the company’s vision. He discusses the potential of acquiring companies and their trials, such as Given Imaging, which uses a pill cam to take multiple pictures at once. This technology is used for diagnosing bleeding or other issues in the gastrointestinal tract. It is also an alternative to colonoscopy. Dennis explains that an M&A executive spends most of their time analyzing deals and negotiating them, while also working with the company to understand its business, technologies, and strategies. He mentions that there is also a lot of time spent networking and explains how former classmates and friends had played a role in both his business and personal relationships. 


Influential Harvard Professors and Courses

The conversation turns to Harvard and golf as Dennis talks about his time on the golf team and that he is still in touch with friends made while on the team. He shares how playing golf has facilitated both business and personal relationships. He also discusses the current etiquette around smartphones on the golf course.



12:08 Cultural differences and lifestyle in Europe
07:17 Medical device innovation in surgery and healthcare
12:33 Medical innovation and product development
16:44 Medical technology and acquisitions
22:12 M&A career path, networking, and golf
27:43 Golf etiquette and networking




This Episode’s Featured Non-profit

The featured non-profit of this episode is Protect Democracy, recommended by Richard Primus, who reports “Hi, I’m Richard Primus from the class of 1992. The featured nonprofit organization of this episode of the 92 Report, is Protect Democracy. Protect Democracy uses the tools of law and communications to protect the rule of law and constitutional democracy in the United States, at a time when those things are in greater jeopardy than we would have dreamed possible when we graduated from college. I’m proud to have worked with Protect Democracy on a volunteer basis, since it was founded a little more than seven years ago, and also to be a member of its board of advisors, which includes a wonderful group of people.”

To learn more about their work, visit

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Dennis Crowley


Will Bachman, Dennis Crowley


Will Bachman  00:01

Hello, and welcome to the 90 T report conversations with members of the Harvard and Radcliffe class of 1992. I’m your host will Bachman. And I’m excited to be here today with Dennis Crowley. Dennis, welcome to the show.


Dennis Crowley  00:15

Thank you. Thanks. Well, looking forward to it.


Will Bachman  00:18

So Dennis, tell me about your journey since graduating from Harvard.


Dennis Crowley  00:23

You know, it’s it’s been fun, I have to admit that. So I think on a sort of big picture basis, couple years after I got out of class, started working for a company Tyco International, and they were nice enough to ship me over to Europe for five years, about in 1996. So I spent half my time two and a half years in Paris, and two and a half years in Brussels before I came back. So that was a, that was a fun experience at the time being able to go over there and do work at the same time, sightsee and just go all around Europe, actually all around the world for work. So I found that it was a good a good experience to do that. And then after that, they brought me back, I ended up down in Florida, which is a little bit different in Boca Raton, and then made my way back up to New England. And then I’ve been settled into New England, probably for about boys the last, you know, 25 years. So it’s been a, you know, 2025 years, I guess you could say. So we’re around the world and came back. So it’s been it’s been a it’s been a fun experience, and then just settled just south of Boston now.


Will Bachman  01:33

And have you been with Tyco that whole time?


Dennis Crowley  01:34

I haven’t, you know, it was with Tyco, and up until probably would have been officially 2007. And so I was working in various divisions in their corporate office. And then finally, when this job took me back around to Boston, it was in their healthcare group. And that healthcare group spun off into a company called Covidien. And so then I had been with committee and I was there for about 12 years doing mergers and acquisitions. So that’s what I’ve been mostly doing, pretty much when I joined Tyco. So being able, it’s been very interesting in the sense that you go look at companies and find companies to buy all the analysis and negotiations. So you meet a lot of interesting people, a lot of interesting companies, especially in the healthcare space, there’s a lot of interesting, very spectacular things that people are developing and bringing to the market. So I think getting into the healthcare space, medical devices, just opened your eyes for the what people can do for people’s health and surgeries, and all those types of areas. So it’s been a, it’s been a fun experience being in healthcare for close to 20 years now specifically.


Will Bachman  02:45

Alright, I have a ton of questions are first curious, as you reflect back on those few years in Europe, in Paris and Brussels, for the sightseeing, and just getting know those countries? What are some of the things that that really stand out for you that, you know, experiences that you’ve had outside of work in those days?


Dennis Crowley  03:08

Sure. I think the most interesting thing is just being able to immerse yourself into the culture. Because, you know, for example, in Paris, right, Paris is has its unique vibe, culture. You know, learn to speak French when I was over there, even I took French in school, but it wasn’t perfect when I got over, when it by the time I got there, but enough practice got me through it. That being said, it’s, again, culturally, just a different, different lifestyles. So in just trying to embrace it and understand it. And when you when you look at those types of opportunities, going into the flow, being able to find smaller restaurants to go to make some great friends. while you’re over there. I did run into some Harvard people while I was over there actually stayed with John Gallup class of 92, as well. We were roommates together for about a year, year and a half when I was in Paris. So that was a good experience. But it’s really just in being able to actually, I was able to visit pretty much every country in Europe because of work. So each country is different as you can imagine. But getting that exposure and being able to again, immerse yourself in the culture, being able to spend time whether Spain, Italy, the UK, France, all the countries, just opens your eyes. And you try think you try to pick apart and understand what’s good, what’s different, what’s bad. And you’re able just to, you know, make those assessments and understand what fits best for you. Being able to just adjust to the culture, and also be able to provide some perspective when people ask, Hey, what was it like? And I always say, It’s just different. You know, it’s not good or bad. They’re just different. There’s a different lifestyle and a different pace.


Will Bachman  04:54

Yeah. So I’ve been to Paris a couple times. As a tourist, I haven’t lived in Workday. Air, what was it? What did you learn from living in the country, about how things are done there and about the culture that you can’t get from a week in Paris seeing the Eiffel Tower in the


Dennis Crowley  05:12

loop? I think it’s, there’s probably a, a lifestyle that for example, you know, as one competitor to like the US, in the US, if you want to get something, it’s available, whether it’s a 711, or, you know, a restaurant stays the opening early or staying late, or being able to order things to your preference and all that, right. Versus like a Paris, they have a, you know, like, on a Sunday, most things are closed, right? So yeah, it’s like, okay, Sunday’s a day to be mostly with your family, or just sitting outside having a cup of coffee. So there’s a lot of I would say, pacing to their, their, their lifestyles, that you might not pick up by spending just a week there. And so having that type of understanding of, you know, when people like to go out when people are, you know, like vacation, they, you know, leaving the city to go vacation on the weekends, and all those types of things. So I think there’s a lot of call it cultural norms that you might not pick up, and they’re just different, right? Again, if you’re used to, hey, I want to go to this today, it might be like, well, everything’s closed. So you’re not going to do that today. And that’s fine, once you understand that. And so it has that, I would say, again, pace in traditions and other other pieces to the lifestyle, that you just adjust your clock to it, I guess, is the way to look at it. So I always found that. And I liked it. I you know, once you get ensconced, you see the benefit of it, you know, vacations and preparing for vacation, you know, people are like, when you take a vacation, you are on vacation two weeks, and you’re not taking any phone calls or emails or anything like that. And people will tell you, Well, the first couple of days, you’re just easing into vacation, then you have your vacation, then the last couple days, you’re getting prepared for work. Whereas in the US might people might take one week of vacation, they’re like, Nope, it’s two weeks, because I want to make sure I enjoy my vacation. So things like that, I found it really interesting.


Will Bachman  07:22

And in terms of actually physically working in an office in Europe, it’s it’s enough of a transition to go from, you know, class to a job, right? At Harvard to a job, what was it like working in Europe? You know, in a company there any and, you know, reflecting us on the differences of that work culture versus, you know, when you got back to the US and how things are done differently?


Dennis Crowley  07:49

Yeah, I think there’s, I don’t know if it’s more personal connection, but you notice the small things you say, Good morning to everyone in the office, when you first arrive, and everyone is greeted when you come to the office. Secondly, when you think of, again, diversity or something like that, and since I was exposed to going to other countries because of work, you know, is there, you know, the Italian culture is different than the French culture and, and the other thing you too, since you are going to these different countries, and you’re not going to speak out, and some people could speak three or four languages. So most of the time you’re doing work in English. And if you’re doing work in English, you just have to be respectful that for you, it’s your first language for them as their second language and well, they might speak it well. There’s still idioms and other things that you just have to understand pronunciation, colloquialisms, things like that, that you just, if you’re respectful, I think most of the people understand that you’re trying to read and recognize that they’re speaking in their second language, and you understand, to be able to express your ideas in the most appropriate ways. And you can see sometimes if you don’t have that you could be you think you’re expressing a thought or a concept. And they’re not picking up on it. Because it’s just it’s they don’t have this, whether it’s there’s a little bit of a language barrier, or just the way you’re expressing it becomes an issue. So I think it definitely your thinking, you can think ahead of time to be able to express your thoughts appropriately. It just makes you you know, it helps you put your mind around a very simplistic but actually, it’s actually probably a better way to get across complex thoughts and concepts when you’re when you’re going through some work issues and some other things that may come up in while you’re while you’re visiting different countries or just trying to work through certain issues in the office.


Will Bachman  09:51

Let’s talk about medical devices. Can you tell me about some of the maybe some of the categories of medical devices that you’ve been involved with? left over the last couple of decades.


Dennis Crowley  10:01

Sure, yeah, mostly that the heavy majority has been based around surgical procedures. So when I say surgical procedures, outside of orthopedics, most of the stuff I’ve involved with would be abdominal, cardiac peripheral and other types of almost like from your anything that does have to do with your vasculature, fixing clots, repairing hernias, C sections, things like that. So called very general surgery, types of opportunities versus a diagnostic company, or maybe a testing company, or things like that. So very, around folks who are spending time trying to solve problems, pretty much from your neck down, you know, above your waist to make sure that they can, doing life saving procedures. So it’s, it’s, you do see, you have a lot of interaction with physicians. Kol is, you know, leaders in their field to understand what they’re working on and what they’re looking for. And so for me, that helps me when I go look for companies to build portfolios for our company, for the business, I work for you always trying to grow. So you’re out there looking for products to buy and complete your portfolio. So it’s been an interesting field, because it’s always growing, there’s always, there’s always issues to be solved. There’s always technologies to be developed in the marketplace. So I think I find that very interesting, in the pace of innovation, in trying to solve, excuse me healthcare problems.


Will Bachman  11:36

Now, I have this kind of mental model that medical devices, particularly around the surgery, is a bit of a different area than sort of big pharma were in medical devices for surgery, there’s more of the situation. And I’d love to hear you talk about this, if this is true or not, of where you’ll have individual surgeons who are frustrated with, you know, something that happens in their procedures, and they kind of pair up with someone or they’re innovators themselves, and they will, an individual surgeon will work with a couple people, and they will sort of design a new thread or a new tool or something that helps them do the procedure. Talk to me, is that kind of sort of impression, the way it does work. Sometimes it does, obviously must be big medical companies that are have innovation teams, but talk to me a bit about innovation in the medical device space for their


Dennis Crowley  12:31

Yeah, sure, no, I think you’re not far off. You’re right. I shouldn’t say a lot, but a good chunk of the types of innovation, you see, you see, you know, a physician sits there and says, Hey, I see, since they’re on the front line, they see the gap, and they say wait a minute, there’s gotta be a better way of doing this. And then I agree with you, you know, depending on their background, What’s always interesting, I’m always impressed by the physician who’s almost has an engineering mind as well, as well. And what they do is they’re like, hey, I can I’m gonna go start building something, and, and come up with the concept and do a lot of that work. But I would say more often than not, you’re right, the find someone to articulate their concept and what they’re trying to solve into a people who have an engineering background, and other people in the industry, because you do have a lot of investment in this area. So they can go take that concept into a bench test and other types of development phases to be able to develop the product. So that that definitely is one key area. And then you do see the physicians do that. Now secondly, and this is where they probably leverage some of the whether they’re large companies or even midsize or however you want to look at them. You do have these, like our you know, our company will have what we you know, we’ll have physicians that we we we use as advisors to say, Hey, how can we improve our product? Or how, what these gaps that you do see, because we have similar types of products? How can we improve or actually address those, so then they will leverage our so instead of doing it on their own, there’ll be an advisor to a company like ours to say, Hey, I see this gap. So then in You’re correct, we do have r&d and other people on staff who can say, That’s right, let’s take that concept and work with it. So it’s good to have a, you know, a community of physicians who can help us make sure we’re addressing their needs in the marketplace. Because while there’s a lot of devices out there today, and again, they’ve solved a lot of problems, there’s always there’s new things coming up out. And whether in a big thing right now in the industry is as you can imagine, when people see the higher cost of health care, how can you how can you make products and even services now are more important to take cost out of the system, so it’s more efficient. And so those are some of the other ideas you start seeing, in addition to the ones where hey, we we still need to solve this problem. We we don’t have a good device to solve this surgery or this condition. But now you know even though we’re We’re doing this procedure, how can we be more efficient, both on a cost basis, but also for the patient. So that patient has a shorter recovery time, has a better chance for recovery can you could put them so that they’re, instead of spending a lot of time in the hospital, how do you get them out of the hospital so that they can actually recover in a much better setting, probably at home. And so those are the types of some of the things that are getting developed. And it’s, it’s pretty interesting seeing the trend, you know, it’s a big big industry, right? It’s a big aircraft carrier. So as you try to change some trends and change how people are being treated, it takes a little bit, you know, there’s some good ideas, but at the same sets, big heavy market, and as you try to affect change, it takes some time to do it.


Will Bachman  15:45

Now, with something like pharma, many of us will have heard of some of the more recent products, because they’re often marketed to consumers. But with medical devices, especially for surgery, since it’s more marketed to surgeons, a lot of us are not familiar with the, like the latest big blockbuster products or exciting things happening. Talk to us about sort of two or three products that you’ve been, you know, close to, or attached to, or aware of, like some some stories around some new products that have helped surgery, you know, either reduce cost or go more efficiently or be more effective. I’m curious, there’s some innovations there.


Dennis Crowley  16:28

Sure, yeah, no, I think so one of the big ones, when you think of a critical condition, right, and, and I think more and more people are starting to understand why they understand it, just be very aware of it. So strokes, right. So if you think of a person has a stroke and effective, what that means is whether it’s a typically you’ll have a blood clot in your brain and that blood collaterals when it when it clots, it stops the profusion of blood to a part of your brain. And of course, when you stop getting blood to the part of your brain dies, and that’s your stroke. So, you know, we’ve always talked about when people there their face might be there, they’re slurring their words, or other things may happen, right. So what’s happened, you know, before, you would need to get rushed to the hospital, and they would actually give you a drug, drip it through an IV bag, and they would hope the clot would break down. But that’s a long, it’s a long time. Therefore, you can either you leave you with permanent brain damage, or unfortunately, you pass away. So. So having worked for a company that we were in what’s called a neurovascular field. And so they started working on products that would actually be able to, which is, again, I’m amazed that they can do, they go up through your femoral artery, so they Oh, they, they puncture, Papa hole, your thigh, get into your femoral artery, and sneak up a wire all the way up to your brain. And so having that go all the way up to your brain, and they have a device that actually grabs that clot and takes the clutter out of your brain, such that now your perfusion to brain is much faster, right. And so what that intervention, right, typically, the now there’s much, many more centers called neurovascular centers around the country, with trained physicians who can do that type of procedure, because it’s very difficult procedure. But so now you’re diagnosed with a stroke, someone rushed to the hospital, instead of just sitting there waiting and having maybe a drip of this again, TPAs the drug, which is a slower method still works, but you know, that’s, that’s something that’s they’ll give to you, you can actually intervene and pull that clot out. And it’s just a, it’s a huge advantage, both when it comes to saving people’s lives or in saving them from brain injury. So I think that’s, you know, that was one that was always made the most the biggest impression on me just seeing that because of one being able to develop the, if you think of being able to put a small wire up into your brain is it’s an if you touch the these types of coils and other things they use, they’re amazingly small, I mean, amazingly small, and they fit the tip your tip of your finger in. So just being able to have a wire, bring it all the way up through your, through your body to be able to do that under you know, as a as is looking at the procedure being done. So it’s a very intense procedure. But again, you watch these Doc’s do it, I’ve been watching them do it. It’s just, it’s pretty, they’re pretty good at what they do. And then so you see it, but then you see the effect it has of saving people’s lives or again, brain injury, well before that it was going to be a bad a bad outcome for most people. So I’d say that well. I mean, I’m trying to there’s probably others similar to that. But I think when I think of a combination of a very interesting technology in a very difficult and critical procedures that one sort of stands out. When I think about it.


Will Bachman  19:51

Can you talk to us about a company where you were involved in identifying it as an acquisition target and kind of we Eating, leading and all all the way through.


Dennis Crowley  20:04

You know, it’s good one, you know, off the top my head, you know, obviously, you know, one company that we acquired to which I so I think it still has a lot of potential. And there’s other trials that are doing is, you know, some people understand that is this company it was called given imaging and they would do a what’s called a pill cam, what a pill cam is, is it is a pill, but it’s a miniature camera that takes multiple pictures at one time, it’s used for your, your GI so your gastrointestinal spacy you swallow it goes into your stomach and into your intestines. And what it’s doing is taking pictures trying to find if there’s a bleeding or other issues that you may have, because it’s very difficult for physicians to be able to, you know, be able to X ray or find issues when you might have internal bleeding or some other issues with your intestines. But one, what’s interesting is, is when you start looking at the company, and you see how they develop, and it’s amazing, when you take a look a little against a pill that you can swallow, taking many, you know, hundreds of pictures.


Will Bachman  21:09

Now does it have to have a little light on it is dark in there it


Dennis Crowley  21:14

is, it’s there is a little bit of light, it’s not like a bright light. But yeah, so they’re able to take it. So you can see that the different, it does give you great pictures, it’s pretty high def and so. But it’s also like when you think of for those who have to deal with colonoscopy like we do now, or ages, it’s an alternative to having a colonoscopy done, because it does take the same type of pictures, right. So they’re going through a lot of approvals to be able to get that done, I would prefer that versus going through a colonoscopy. So these are types of things we like, well, it’s pretty neat, you can do that. And so that was an interesting, I was busy, you understand the business a little bit better. We can you see that. And but you have to dig in when you meet the company and be able to dig into it. And so it works out really well as you sit in front of the r&d people who sit for their technical people in there explaining what where they’re going with the company. And you can just see the vision of like, oh, it’s pretty neat. There’s a lot of applications for this. So it’s it makes a lot of sense to go acquire the company and try to keep developing it. So


Will Bachman  22:20

talk to us about the kind of day to day life of an m&a exec, or you know, where you’re spending your time is it out there, you know, watching surgeries at hospitals talking to people at conferences? Like, how do you how did you allocate your time when you’re in that role?


Dennis Crowley  22:40

It’s yeah, it’s good question. It is, you know, probably half the time you’re, you’re physically analyzing a deal and in negotiating a deal, because usually the negotiations are pretty long, can be long, but you’re right, I think there’s there’s then, you know, half the one a half a quarter of the time you’re working with your, your, your company, to understand your business, as well as possible understand what technologies or what areas or strategies that they want to initiate and follow. So you want to make sure you’re you’re looking in the right areas and aligned with what they’re trying to do. And then then that last piece is the sort of the getting out. And this is where I always find it interesting meeting the people who are running these companies and researching them and getting to understand them better. So that you you do make a connection with them. And you try to encourage them towards an acquisition if you can. And so sometimes you you spend a lot of time with them. And they’re not, it could take two or three years sometimes quicker. So there’s a lot of networking with people who are running the companies are seeing companies to do that bankers, right. There’s the whole banking field, which I know a lot of her classmates are in, and I do run into them. So it’s, it’s a combination of both but probably half the time you’re doing that then I gotta find time for my family. And making sure that they’re around because it does take a little bit of a travel with it. But it all works out at the end.


Will Bachman  24:10

I’m always interested in kind of the power of relationships and wondering if there’s been any points in your career where you know, what they call a weak tie someone that you you know, there’s not one of your closest friends maybe made some connection that connected you to a new job or a new professional opportunity or a spouse or you know, something, something else like that. Any any of those things popped to mind.


Dennis Crowley  24:38

Oh, well, I definitely one of my good friends from school. He definitely introduced me to my first two my wife so yeah, it was like, we were going out to a Red Sox game. So did that and then you’re gonna have just met some classmates, right? And they’re in the industry, whether it’s investment banking, and so we just It’s good to run into them and they’re you mate, you sort of revive the old days a little bit. But they’re always helpful to always reach out and say, Hey, have you heard of this company or other things? So I think, but no, it, we definitely had that class. Good classmate introduced me to my wife. So that was that was one. So but just professionally, you’re always running into folks and trying to keep, you know, make connections and things pop up when they pop up, right. So, but they’ve always been, everyone’s always been very helpful and open whenever you think like, you might want to change your job or look at something different. They’re always very helpful with ideas or connections that they can make for you, I would say,


Will Bachman  25:41

talking about any courses, or professors or activities that you were involved in, in college that continue to resonate with you. Sure,


Dennis Crowley  25:50

sure. Actually, the one that wasn’t the heaviest lifting, but it was the most fun was definitely I played on the golf team. And I’m still in touch with the folks that I played with. And it just, I think it just led into one a one a great time. I mean, for four years doing that, and it was good camaraderie, and we always had it, we always have some funny stories that we can always fall back on. But at the same sense, it just, it’s a great sport for me to meet so many people from it. So I think it helped me be one better one, someone, I can go out and play with people and pick it up anytime I want to. But in the same sense, it just it, it’s just teaches you you have to be able to connect to people and speak with people because you’re on a golf course, for four or five hours with someone, you have to be able to be able to not just sit around and not say a word. And so I think just being able to be a little bit more social. And in doing that, I think just opened many doors for me because it’s a nice sport to do. And I always look fondly on it. Because I think it was a lot of fun. If we always had a good time as a small group. And we had us we weren’t the most competitive, I would say, but we definitely had the most fun. I think it’s changed now based on I think they have a more serious program, which is good. But back then I think we weren’t as serious was. But that I think, was definitely offset with how much fun we had with it. So


Will Bachman  27:15

how did your What did you do in high school that you ended up becoming a good enough golfer to play on the team?


Dennis Crowley  27:24

I just, it was one of the things I just played with my brothers who was sort of like a an offshoot. And so we just picked it up and knew how to play, but never took it seriously. And even I wouldn’t say I took it too seriously in school, but just that was good enough to be on the team. So that shows you what how, how high of a level of competition we had. So you were


Will Bachman  27:44

you’re not like your high school golf champion or state golf champion or something like that.


Dennis Crowley  27:48

No, not at all. So we’ll pretty low bar and everyone listens to this, they’ll know there’s a low bar. So that was nice, still got a ladder for it. So pretty good.


Will Bachman  27:59

It’s open doors for you over over the years, tell me a story about that.


Dennis Crowley  28:05

It’s just when you present in just in the working world, people say hey, you know, we have this outing, or we have this or something like that, you know, whatever it is, or just people you know, they’re like, Hey, are you a golfer, right? And so people always trying to, you know, whether it’s for business for or just personal reasons, inviting you to to go different things. So being able to be able to swing a golf club just allows you to say yes, I’d love to do that. So just in that way, whether it’s a charitable outing, or things like that, you could pair it up with people who are you haven’t met before. And next, you know, you’ve you’re you’ve met three new people. And so those are the types of areas which is just allows you to be able to participate in some different activities that you might not be able to. And you don’t have to be a great golfer, but as long as you’re good enough and are willing just to have a good time. So I think that carries forward and people appreciate that. But it’s really that opportunity to say yes and do something, whether it’s on an afternoon or a weekend and be able to go out and run into some new folks. It’s pretty good.


Will Bachman  29:12

I’ve only golf once or twice. That was when I was in the Navy. We had some kind of golf outing and I said sure, why not? So I’m not a golfer but what is the current kind of etiquette around you mentioned, you spend four or five hours hanging out and talking together? What’s the current etiquette around smartphones on the golf course do is rude. Is it there on your phone for four hours and not talk to your people? Like you say


Dennis Crowley  29:39

I must I must admit it’s gotten a little bit better with people now. It’s it’s still frowned upon. But there’s a little bit more acceptance understanding that, you know, depending on the type of day That’s right, if it’s if it’s one of those things where you you acknowledge that you’re taking off from work and that you know, you’re there but you got to still find some time to do something Our people will understand it. If it’s a complete, hey, this is supposed to be a nice quiet trip. And I think they look at you like, Oh, what are you doing? So you just have to be careful with it is but it is it’s changing its tune a little bit, I would say that people are a little bit more understanding for you now people playing music on the golf course and things like that, which used to be able to so I think there’s there’s a nice opening up. So it’s not as stuffy I would say so. But there’s still some places that you know, they don’t want your cell phones anywhere near the golf course.


Will Bachman  30:30

Is that right? Where you’re some places where you play around. And it’s like, that’s very much the etiquette like keep your phones in your pocket like no taking it out. Correct?


Dennis Crowley  30:39

Yeah. Don’t even take them out or get thrown off. So it happens. That’s good.


Will Bachman  30:44

I like that good forcing function, being away from the phone for four or five hours. Yes, yeah. Dennis, for classmates that wanted to find out more what you’re doing. follow you. Where would you Where would you point them online?


Dennis Crowley  31:01

You know, I guess I don’t look, I’m not a big social media person, that’s for sure. So you can find me on LinkedIn. If that makes sense. I definitely don’t have a picture on LinkedIn. And then that’s probably the best place to find me, I guess. Or you can just, you might be able to Google me. There’s some other very famous Dennis Crowley out there who started Foursquare or something like that. That’s


Will Bachman  31:23

not me. You’re not the Foursquare guy.


Dennis Crowley  31:25

I don’t think so. I think he started so the when you Googled he’ll be the first name that comes up. But if maybes do medical devices, but happy if anyone wants to reach out and talk about stuff, always willing to connect. But yes, maybe LinkedIn is probably the easiest place to find me. I would guess. If that’s okay, yeah. I mean, Facebook, sort of I don’t check Facebook very often. I have an account but not a big social media person, I guess.


Will Bachman  31:51

Well, Dennis, thank you for joining us today.


Dennis Crowley  31:53

Thank you. Well, that was really great. Really appreciate connecting